Click About, and then click Disabled Items. In the Com Add-Ins dialog box, if RUNNER for TRANSACTION appears in the list unchecked, select it.If RUNNER for TRANSACTION does not appear in the list, in the Manage box, click Com Add-Ins.On the Add-Ins dialog box, if RUNNER for TRANSACTION appears in the list, select it.Under Manage, click Disabled Items, and then click Go. Click the Office button, and then click Excel Options.To find User Account Control, in Control Panel, click User Accounts, and then click User Account Control settings. For Windows Vista and Windows 7 users, temporarily turn User Account Control to "Never notify" and then reinstall the software. Note: If the add-in is enabled in RUNNER but does not appear in Excel, an error may have occurred during installation that prevented the add-in from installing correctly. Under Application Defaults, select Enable Runner add-in for Excel.In RUNNER for TRANSACTION, on the Tools tab, click Options.To enable the Winshuttle add-in from RUNNER for TRANSACTION Note: the 64-bit configuration of Excel is not supported, so install the 32-bit configuration of Excel. If the Winshuttle add-in is not appearing in Excel, ensure that it is enabled both in Winshuttle and in Excel. Whether you rename or remove the folder will depend on whether there are other add-ins installed.Introducing Winshuttle RUNNER for TRANSACTION > Troubleshooting > The add-in for Excel is not appearing Next, start Windows File Explorer and navigate to C:\Users\>\AppData\Roaming\Microsoft\Excel.To end any running copies of Excel, right-click on the entry for Excel and choose End Process from the menu.Sort by the Name column, then look under both the Apps and Background Processes headings to make sure that Excel is not running.Click Task Manager when it appears under the Best Match heading. Open the Windows 10 Start menu and type Task Manager.
To re-install Longview Add-in for Office:
O ne way to tell if this is necessary is if you see the Longview Ribbon displayed in MS Excel but none of the Longview Add in for Office functions work, or if you are continually getting “not connected” responses. If this happens, then follow the instructions below to reinstall Longview Add in for Office manually. If you haven’t used Longview Add in for Office in a long time, it is designed to update itself automatically. However, if you’ve changed systems or if Excel has crashed frequently, it is possible, though rare, that you might need to reinstall Longview Add in for Office manually.
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